Just a quick note to compliment your hotel and in particular your staff during my recent unscheduled stay at your hotel on the above date. As you may be aware there was some extremely bad weather on this evening which resulted in me not being able to make it home from work. The attitude of all your staff was first class in respect of the chef being prepared to work as long as it took to make sure everyone had a meal, but I would particulary like to single out Stuart Downham who even went as far to grab a shovel and dig my car out of about 3 foot of snow!! I am sure this is not in his job description but nothing seemed too much trouble, indeed I was even towed out of your car park by one of the waitresses husband.
Needless to say I will have no hesitation in recommending the Casa Hotel to anyone of our clients who wishes to stay in the area.
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