Casa Hotel Testimonials

Sandy

What can I say – practically speechless !!  Thank you so much for the upgrade [possible mistake – want to move in] and especially for the flowers as well.  I can honestly say I have never stayed at a hotel where the customer service is faultless – you all deserve an award for that. It’s been a real pleasure staying her – you cover absolutely everything and everything is first class all the way. Hope to catch up with you on Monday before I finally leave – just hope I get drafted back into this district. I will continue to […]

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Gemma, March 2012

As a guest of the Casa for the last 6 months I would like to say the following: 1. The guys on reception: Absolutely faultless. Always make me feel welcome after some hard times at work. Engaging, warm and happy to be at work – a hard thing to achieve at times and really makes a difference. 2. The guys in the bar and in the restaurant – same as above. 3. Food! Always fantastic! Joking aside my commute to Chesterfield, away from my family, has been made easier by your wonderful employees. I have never had a bad experience. […]

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Joyce Gazzard

I would just like to take this opportunity to thank you and the staff at Casa for all you did to help my birthday tea party run so smoothly last Saturday, 26th November. It was the first time many of my visitors had been into the hotel and they were most impressed by the surroundings and the service we received. Many thanks, Joyce Gazzard

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Mariska Alexander, Marketing Manager

I just want to say a huge thank you to you and the team. I believe you were all a great help to Jo and the team in making our launch a success.

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Dave Hotson, UK North, Service Delivery Operations Lead

I thought it was brilliant! Peter George, Sarah Garton and Jane Dawson-Howe also said the same. The service was a delight and a particular star was a lady called Kara. I was going to write to Casa to say how good she was and how well organised it was.   I have always found the service to be fantastic there from reception through to the waitresses. Breakfast was fab as well and Chef excellent. Everyone loved it and we highly recommend it – food very good. (discount please!!!!).

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Nigel Wright, Chief operating officer

We had an excellent road show and dinner. Many thanks for your help and specifically that of the team on the day. They were really well organised and very helpful at all times. The day to night transformation was seamless. In addition there were positive comments all day about the facilities and rooms etc. You have a great venue which you should be very proud of. Many thanks for your personal help in the pre organisation and liaison with Debbie. Hope to see you again soon. Nigel. PS very relaxing hot tub overlooking chesterfield at 2am!!! Could almost have been […]

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Nicola Smith, Governor & Membership Officer

Just want to say thanks to everyone yesterday, especially Mark! We have already received some great feedback from the event and will most certainly consider using it again next year for the AGM and for other events in the mean time.

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Clare Roberts

We really can’t thank you enough.  We do clearly appreciate, that we were a demanding client and the staff at the Casa Hotel are an absolute credit to the owner.  Nothing was ever too much trouble and our ‘constant’ demands and bizarre requests to Mark, were met, every time, with an unwavering smile and a “no problem”. Katie on reception was also very helpful indeed, as was Lucy the night manager and your porter/driver (whose name I can’t recall, my apologies). All the waiting and kitchen staff were also lovely, Mark absolutely had them working efficiently and enthusiastically for him […]

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Jim Oribine, Head of Industry Services, Visit Peak District & Derbyshire

Many thanks for accommodating us on Wednesday when we had the visit from our Japanese visitors.  Despite the short notice, everyone on your team (as usual) couldn’t be more helpful.  You are already making us feel very much at home in Chesterfield!

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Nick Ord, Director of Training

I would like to offer my sincerest thanks to all at Casa for our recent stay, hosted by Matt from Global Brands. The food, drinks, rooms and service were flawless. Special thanks go to the poor beleagured night staff who supplied our beverages and other sustenance long into the night while remaining charming and entertaining throughout. Final thanks go to the breakfast team, and my apologies to the delightfully beautiful tall server with the bambi eyes who I simply could not keep my eyes off despite my worse-for-wear condition I look forward to my next encounter with Casa Chesterfield immensely, […]

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