Hi Alex & Perry
I wanted to drop you a Thank you email for supporting me to sucessfully host my 2 meetings with my Warner Team this week.
We keep coming back because of your warm hearted team and ‘can do’ attitudes, that really makes such a difference to a guest experience and you really make it stressfree for the main host also ! From working with you and Perry, discussing and planning the days and having some banter on the phone!
Becky our personal support (never to be ever called Rebecca !) who was fab and so attentive, helping to support Linda with her latte coffee and sloppy porridge! Adam and the two bar team (sorry I didn’t get their names,, Restaurant Cara and the supervisor lady with the blond hair, looked after our dining experience and the food of course was lovely quality.
All of your problem solving attitudes are so refreshing, and its great to deal with like minded people like our Warner team.
Who ever coaches your team needs also to be recognised as I know it really makes you feel proud when you know you make a difference to the team and guest experience.
Well I’m off now to try a very special drink with a new skull friend ! Thank you to you all for my surprise last night when I got back to my room !
See you again maybe in September !
Have a great summer and we will be back for sure !
Best regards, thanks again warm hearted casa team! Stuart and Mark I know you are proud of your team!
Culture and Development Manager