• Why not join us for our celebration of Soul and Motown on Friday 23rd March - The Soultown Collective will entertain you as we serve a delicious three-course meal - followed by a DJ to dance the night away - see Events for more information or call 01246 245999
  • Why not join us for our celebration of Soul and Motown on Friday 23rd March - The Soultown Collective will entertain you as we serve a delicious three-course meal - followed by a DJ to dance the night away - see Events for more information or call 01246 245999

Got questions? Contact us

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  • Sleep
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    • Deluxe Rooms
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    • Hot Tub Suites
    • Hot Tub & Sauna Suites
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  • Eat & Drink
    • All Dining
    • Cocina Restaurant
    • Barça Bar
    • Steak Sensation Offer
    • Bottomless Brunch Offer
    • Farm to Table
  • Weddings
    • All things Weddings
    • Our Wedding Packages
    • Our Evening Celebration Package
    • Wedding Fayre
    • View our Wedding Brochure
  • Celebrate
    • All Celebrations
    • Celebration Of Life
    • Christenings
    • Proms & Graduation Nights
  • Meetings
    • Book a meeting room
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    • Why choose us for your meeting?
    • What we offer
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    • Stay with us
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    • All Events
    • Wedding Fayre
    • Steak Sensation
    • Bottomless Brunch
    • Step into Elton Tribute Night – Friday 24th October
  • News
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    • Farm to Table
    • Contact us and directions
    • 3D Virtual Tour
  • Christmas
    • Christmas 2025
    • Festive Lunch
    • Christmas Party Nights
    • Christmas Day Lunch – Barcelona Suite
    • Christmas Day Lunch – Cocina Restaurant
    • Boxing Day Lunch
    • New Year’s Eve
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Frequently asked questions

Pre-arrival questions

What time is check-in?

Our check-in service is available from 3pm daily.

Are there any special touches I can add to my room?

We offer a variety of enhancements to bedrooms for an additional charge to ensure your stay is extra special. From fresh rose petals to welcome you into your bedroom or a chilled bottle of our house Champagne to sip upon arrival, we have everything needed to ensure a relaxing and memorable stay.

These enhancements will be available upon making the reservation or guests can add these by contacting our reception team via reservations@casahotels.co.uk.

Is there free parking?

Complimentary parking is available to all hotel residents and guests. You may be asked to supply your car registration details upon arrival for security purposes.

Is there electric vehicle charging at Casa Hotel?

There are 4 electric car charging pods for our guests to use on a first come first serve basis. If you wish to use these during your stay, ahead of your arrival you’ll need to download the Pod-Point app and follow the instructions to connect.

What is the cancellation policy for your bedrooms?

Reservation for Deluxe rooms with flexible rates must be cancelled before 3.00pm the day prior to arrival to avoid charge. Cancellations after time are chargeable in full. Advance purchase reservations and suite reservations are non-cancellable and transferrable.
Please refer to your booking confirmation for specific terms and conditions.

How do I make a reservation for a room?

To make a reservation please follow the ‘Book a stay’ link on our website or click here.

Where is Casa located?

Casa is in Chesterfield, moments away from the M1 motorway and on the cusp of the Peak District National Park. The hotel address is: Casa, Lockoford Lane, Chesterfield S41 7JB.

What is a pre-authorisation payment?

A pre-authorisation is a temporary hold of a specific amount of the available balance on a credit or debit card. The pre-authorisation is not a charge and no funds have been debited from your account. The pre-authorisation simply guarantees us that the funds are available to pay for any charges incurred. Any amount owed will be refunded within 14 days. Unfortunately, this is dictated by the bank and not something within our control. For more information please visit our booking terms and conditions for more information.

During your stay

What is the Emergency and Fire procedure?

Your safety is our priority. Please familiarise yourself with the notice on the back of your door and take a moment to locate your nearest exits.

If you discover a fire, raise the alarm by activating one of the break glass alarm points which are located next to each emergency door, then notify reception.

If you hear a fire alarm, leave your room immediately using the nearest accessible exit and proceed to the assembly point indicated on the diagram located on the back of your door.

• Close the door of your room
• Do not stop to collect any personal belongings
• Do not shout or run – this only causes panic
• Do not use the lift
• Do not re-enter the building until advised it is safe to do so by the fire marshal. Please study the above carefully and ensure that you know what do to in the event of an emergency.

Can I smoke?

Casa is a non-smoking hotel. Guests who wish to smoke may do so in designated outdoor smoking areas. We appreciate your understanding and cooperation in maintaining a comfortable environment for all our guests.

Post stay questions

What time is check-out?

Our check-out service runs until 11am daily.

Dining at Cocina

What are the Cocina's opening hours?
  • Breakfast:
    Monday to Friday: 6:30 AM – 9:30 AM
    Saturday & Sunday: 7:30 AM – 10:30 AM

  • Dinner:
    Monday to Saturday: 6:00 PM – 9:30 PM
    Sunday: Closed

Do I need make reservation

A reservation is not required at Cocina however we recommend making one to guarantee a table.

To make a reservation please visit Cocina‘s page on our website.

Are there kid-friendly options available?

We offer a kid-friendly menu, available when dining at Cocina. You can also view the menu here.

Do you offer vegetarian, vegan, or gluten-free options?

Yes, all our dishes are freshly prepared and cooked to order. Please inform a member of our team if you have any specific dietary requirements, intolerances, or allergies. Some dishes can be adapted to suit your needs; however, we regret that we cannot guarantee our dishes are completely nut-free.

Before You Visit Barça Bar

What are the opening time for Barça Bar?
  • Monday to Saturday: 9:00am – Late
    Food served from 9:00am – 9:30pm

  • Sunday: Midday – Late
    Food served from Midday – 9:30pm

What events are on at Barça Bar?

There’s always something going on at Barça Bar, and we can’t wait to share what’s coming up! From bottomless brunches to live music and everything in between, we’ve got events to suit every vibe. Whether you’re here to celebrate, relax, or just enjoy a great night out, Barça Bar is the place to be. Find more information on our Cocina page here.

What drinks do you serve, and do you have a wine or cocktail menu?

Absolutely! Our drink menu has something for everyone from classic and signature cocktails to a wide selection of premium spirits, beers, lagers, and wines. View full menu here.

Does Barça Bar offer dining?

Yes! Barça Bar offers a relaxed space to catch up with friends and colleagues over a delicious lunch menu. For a more private experience, our booth-style seating provides a secluded setting to enjoy cocktails and our bar menu.

Can I work in Barça Bar?

No, Barça Bar is all about meeting, eating, and socialising.  We have introduced a new Business Lounge on our ground floor where you can work in peace and have access to a variety of fresh coffees, teas, cold drinks and snacks for price of £15 a day.

Meetings at Casa

Can I book a meeting space at Casa?

Yes! Casa offers 11 meeting and conference rooms, providing the perfect off-site solution for busy businesses and organizations to come together.

Do we offer packages for the conference room?

Yes, we offer packages for our conference rooms. Our delegate packages make booking a meeting room simple and convenient. From the moment you arrive at Casa Hotel, our team ensures exceptional service, from our well-equipped meeting spaces to our dining options. The choice is always yours. As a luxury hotel with premium meeting facilities, Casa Hotel goes above and beyond to exceed expectations, providing unparalleled service and amenities.

Can I work at Casa without booking a conference or meeting room?

No, our Business Lounge, located on the ground floor, is designed to support both productivity and relaxation. Enjoy comfortable seating and a peaceful atmosphere, all for just £15 per day.

Weddings at Casa

What wedding packages does Casa offer?

We offer a variety of wedding packages. You can view all the details on our website and see what each package includes.

Does Casa have wedding brochure?

Yes, we offer a wedding brochure, which can be viewed on our website. Click here to access it.

Can civil ceremonies and partnerships be hosted at Casa Hotel?

Casa is fully licensed to perform civil ceremonies and partnerships. We have four function suites available for your ceremony, suitable for parties of different sizes.

We recommend contacting our local registry office at 01246 234754 to check ceremony availability on your chosen date.

Is accommodation available at Casa Hotel for wedding guests?

Guests can choose from deluxe double or twin rooms for single or double occupancy. Family rooms are also available upon request.

 

Celebrations at Casa

Is Casa open for celebration bookings?

Yes, we celebrate every special occasion here at Casa. Our stunning contemporary venue is perfect for any gathering, from intimate parties of 50 guests to larger celebrations of up to 200 guests.

For more information click here to view the celebration page.

Does Casa provide packages for memorials or celebrations of life?

Yes, we can help you, your family, and your friends pay tribute to a loved one who has recently passed. Our dedicated team will take care of every detail, whether your gathering is small or large.

Click here to view our packages or view our website by clicking here.

Do you host christening celebrations at Casa?

Yes, you can celebrate your family christening here at Casa our stunning contemporary suites are ideal for a gathering of your family and friends.

View our package here or our page here.

Are there special packages for proms or graduation parties at Casa?

At Casa, we love celebrating milestones like graduations and proms! Check out our exciting prom packages here , or visit our event page here for all the details.

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Casa Hotel, Lockoford Lane, Chesterfield, S41 7JB Tel: +44 (0)1246 245 999 Email: reception@casahotels.co.uk
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