Got questions? Speak with us directly on 01246 245 999 or reception@casahotels.co.uk. We’re enjoying welcoming you back, see our Covid Precautions page for latest information.
Got questions? Contact us or see our Covid Precautions
What time is check-in?
Our check-in service is available from 3pm daily.
What time is check-out?
Our check-out service runs until 11am daily.
Can I extend my check-out time?
Our standard check-out time runs until 11am daily. We do provide the option of a late check-out time of 12pm for an additional charge of £10.
Are there any special touches I can add to my room?
We offer a variety of enhancements to bedrooms for an additional charge to ensure your stay is extra special. From fresh rose petals to welcome you into your bedroom or a chilled bottle of our house Champagne to sip upon arrival, we have everything needed to ensure a relaxing and memorable stay.
These enhancements will be available upon making the reservation or guests can add these by contacting our reception team on 01246 245999.
Is free parking available?
Complimentary parking is available to all hotel residents and guests. You may be asked to supply your car registration details upon arrival for security purposes.
Do you offer a children’s menu?
We do not have a specific menu for children however we can offer half portions from our main menu. We can also accommodate new and adapt existing menu items to suit children.
What measures do you currently have in place for Covid-19?
We continue to remain vigilant and collectively mandate a clean and safe environment for each of our guests.
Masks are no longer a compulsory measure when moving around the property, with both our guests and our staff using their discretion as to the wearing of these. Sanitizer remains available at all public touchpoints within the hotel and we continue to place hygiene and cleanliness as a priority in these areas and throughout.
We will continue to follow government guidance in accordance with any updates.
If you have any further queries on the current measures we have in place for Covid-19, please call us on 01246 245999.
Do I need to make a reservation to dine in the Cocina restaurant or the Barca bar?
A reservation is not required for either of our Cocina restaurant or Barca bar however we recommend making one to guarantee a table.
To make a reservation please call 01246 245999.
How do I make a reservation for a room?
To make a reservation contact our reservations team on 01246 245999 or email reservations@casahotels.co.uk and our team will be happy to assist with your request.
What is the cancellation policy for your bedrooms?
The cancellation terms for your hotel reservation are dependent on the booking option chosen. Please refer to your booking confirmation for terms and conditions.
Where is Casa located?
Casa is in Chesterfield, moments away from the M1 motorway and on the cusp of the Peak District National Park. The hotel address is: Casa, Lockoford Lane, Chesterfield S41 7JB